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BSB40807 Certificate IV in Frontline Management

BSB40807 Certificate IV in Frontline Management

A course designed for the Construction Supervisor, Assistant Supervisor, Foreman, Leading Hand, or Team Leader – those who are responsible for supervising a small team.

National Competencies:
BSBMGT401A  Show Leadership in the Workplace
BSBMGT402A  Implement Operational Plan
BSBOHS407A  Monitor a Safe Workplace
BSBWOR402A  Promote Team Effectiveness
BSBWOR401A  Establish Effective Workplace Relationships
BSBWOR404A  Develop Work Priorities
BSBINM401A   Implement Workplace Information Systems
BSBRSK401A   Identify Risk & Apply Risk Management Processes
BSBPMG510A  Manage Projects
BSBWRT401A  Write Complex Documents
(CPD POINTS APPLY)

Delivered Under the Following Topics:

Unit 1 – The Supervisors Job

  • What is leadership?
  • What do Supervisors Do?
  • Four Characters in the Workplace: Young Supervisor, Older Employee, Friend & Supervisor
    Communications – Multiple Languages Challenge Supervisors
  • Quality Management
  • Managing the Risks Time Management
  • Problem Solving

Unit 2 – Prepare and Implement a Construction Plan

  • Construction Planning Program Management
  • Critical Path Analysis
  • The Programming Process
  • Fine tuning the Planning Process
  • Processing Job Changes
  • Prolongation of the Contract Program

Unit 3 – Workplace Information Systems

  • The Job File
  • Site Documentation
  • Site Job Reporting
  • Purchasing Procedures
  • Business Forms Site Meetings

Unit 4 – Productivity

  • Improving Productivity
  • Productivity in Lean Times
  • Get a Grip on Delays

Unit 5 – Resolving Disputes

  • Alternative Dispute Resolution
  • Five Strategies for Handling Conflict
  • Settling Conflicts

Unit 6 – Mediation

  • Mediation – What is it? When does it Fit?
  • When is Mediation Likely to Work?
  • Deciding to Mediate
  • The Process

Unit 7 – Team Building

  • Motivating your Team
  • Motivation and Incentives
  • When Managers become Team Leaders
  • Trust – The Team Builder Maintaining a Working Team
  • 8 Key Barriers to Team Work
  • Leading your Team
  • Building Team Spirit
  • Keeping your Team at Work
  • Benefits of Team Building

Unit 8 – Training Issues

  • Why do you need to train employees?
  • How can you identify a need to train?
  • Developing a Training Plan
  • Training records
  • Glossary of Terms

Unit 9 – Safety Issues

  • WorkCover Obligations
  • Associated Acts
  • Site Safety Requirements
  • Duty of Care
  • Ensure Safety on Site
  • Checklist for Site Compliance with OH&S
  • The Site Safety Management Plan
  • Safe Work Method Statements
  • Workplace Injury Management

Unit 10 – Stress Management and Job Burnout

  • Managing Stress Sources of Stress
  • Symptoms of Stress
  • Identifying the symptoms of Job Burnout
  • Strategies for Dealing with Job Burnout.

Fees include – Registered Training Course, Student Support, Program Materials, Assessment Tasks and Certificates.

For all pricing, registration and additional content information please call 1300 855 713 or leave a message on the contact page.